FAQs

 

How long is the contract?

There’s an initial six-month commitment, because it can take that long to make major strides in search engine results (especially if your website needs a lot of improvements). After that, your contract becomes month-to-month, and you can cancel anytime. Our standalone consulting services are month-to-month.

 

Is there a fee to get things started?

Nope! You just pay the first month’s retainer, and then we start the work.

 

How do you keep me updated on progress?

We’ll send you a detailed client report at the beginning of each month with statistics on the previous month’s performance. Your report will include data about traffic, clicks, and leads from Google Analytics, as well as data on your keyword performance from proprietary databases we have access to. We also describe next steps and the plan for the coming month. (Of course, we’re in regular phone and email contact with you during the month as well.)

 

May I call some references?

Of course! We’re very proud of our work. Feel free to get in touch with any of our existing clients. To talk to a social media client specifically, just ask, and we’ll let you know who to call.

What are your prices?

Depending which services you’re interested in, you’ll pay a monthly retainer of $1,000 to $2,000. If you’d simply like consulting, we charge $150 per hour.

 

Will this work for my business?

Yes! We don’t promise your website will be #1 in Google, but we are very careful about who we work with. We won’t partner with you unless we’re pretty sure we can get results. As much as you’re vetting us, we’re also vetting you to make sure this is a good fit. If not, we’ll happily refer you to someone else. Clients we do work with are overwhelmingly happy -- we have a 97% client retention rate, which should tell you how good we are at this.

 

How soon will I get more leads and clients?

Not instantly. It takes Google a while to reflect website changes. We spend the first two months on technical behind-the-scenes work, which will start paying off in months 3 and 4. By months 5 and 6, you should be seeing the results you want.

 

Is satisfaction guaranteed?

Yes and no. We don’t guarantee a certain ranking in Google, because they change their algorithm unexpectedly. But we do expect you’ll love our results, because we have nearly a decade of experience doing this for small to medium-sized businesses. Not only are we extremely motivated, but our clients are very happy. We think you will be, too.

 

Great! When can you start?

As soon as you sign the contract and pay the retainer for the first month! Let’s get going!