FAQs

 

How expensive is this?

Our clients pay a monthly retainer of $1,000 to $2,000, based on which services are included. We charge an hourly rate of $150 for consulting.

 

How do I know this will work?

We choose our clients carefully. If we don’t think we can get you results, we’ll refer you to someone who can. Just like you vet us, we spend time vetting you and making sure this is a good fit. We have a 97% client retention rate, so you know that our clients are overwhelmingly pleased with our results.

 

How fast can you get results?

It all depends on Google. Google checks some sites once a month or less, and other sites several times a day. If your site loads slowly, has errors, is rarely updated, has few links to it, and doesn’t have a sitemap, Google won’t crawl it very often. It usually takes us a couple months to lay the groundwork, and then you’ll start to see results in the third and fourth month. By the fifth and sixth months, we really hit our stride and you should definitely be seeing results.

 

Do you guarantee success?

The short answer is no. If we could predict exactly how Google will act, then yes (we’d also be insanely wealthy, come to think of it). Since Google changes its algorithms without warning, we might get you to the first page one day -- only to fall back several pages the next. But in general, yes, you’ll probably be quite happy with our results, due to our experience and motivation.

How long is the contract?

We ask for an initial commitment of six months, because it can take that long to see major results, especially if your website is slow or out of date. After six months, you can cancel anytime -- your contact becomes month-to-month after that. Our consulting services alone are month-to-month.

 

What fees do you charge?

There is no fee to get started, just the first month’s retainer. If you want additional services outside of the monthly retainer, we will agree together on them before you see any charges. We don’t believe in nickel-and-diming our clients.

 

When do you share the results with me?

Every month! We use Google Analytics as well as proprietary data to create a monthly report just for you. The report includes your site’s traffic, clicks, conversions, and so forth, as well as where you’re ranking for a group of key search terms. We also include commentary on how the progress is going and what the next steps are.

 

May I speak with your references?

Of course. Please feel free to contact any of our existing clients. They’re all happy with what we’ve done. If you’d like to talk to a client who specifically used our paid advertising services, just ask.

 

When can we get started?

As soon as you sign the contract and pay the first month’s retainer! We can’t wait to help you get more website traffic, leads, and sales.